Frequently Asked Questions regarding Exante

When it comes to finding a new brokerage firm to trade with, it can get confusing and overwhelming quickly. This is because you need to do thorough research on their fees, services, customer support, and products offered before committing to a final decision. Traders also need to make sure that these firms are reputable and trustworthy, as they will be keeping their funds and assets with them. Fortunately, in this review, we have provided a few answers to some frequently asked questions for a reputable broker called Exante. Keep on reading below to read more on our Exante opinion.

What is Exante?

Exante is a multi-licensed investment company that offers direct market access to over 600,000 financial instruments in over 50 markets worldwidethrough a single multi-asset and multi-currency solution. Established in 2011, the brokerage firm has over a decade of experience servicing professional traders, brokers, asset managers, banks, and other financial institutions, although novices and beginners are also welcome too. Headquartered in Malta, Exante also has regional offices in Hong Kong, London, and Cyprus, and is licensed and regulated in all locations it is based. Currently, the brokerage firm has a network of over 1,100 servers all around the world to ensure the lowest latencies and safe data transfer.

Is Exante regulated? 

For traders who are worried about whether or notExante is trustworthy or not, you will be relieved to know that Exante is regulated and licensed in all locations it is based in. In the UK, Exante is authorised and regulated by the Financial Conduct Authority, while in Hong Kong, Exante is instead licensed by the Securities and Futures Commission. In Malta, Exante is licensed by the Malta Financial Services Authority and authorised by the Financial Conduct Authority. This allows the brokerage firm to provide financial services to corporate and retail clients, including for investing and trading purposes. In Cyprus, the investment company is licensed by the Cyprus Securities and Exchange Commission. As Exante is an EU-based investment firm, Exante is also subject to MiFID II requirements.

How can I contact Exante?

There are many different ways to contact Exanteif any issues arise. Clients can reach the support team through email, chat, telephone, or a callback request 24/7. Clients can also contact Exante through the Client’s Area.Exante’s support team is available around the clock for any type of query, which is fantastic for beginners and novices. If your first language is not English, do not fret – Exante also provides multi-language customer support. Languages aside from English include German, Italian, Portuguese, Russian, Spanish, and more. On their official website, Exante also guarantees an answer from their customer support team within three minutes upon receipt of your request, so you will not be left hanging. 

If you are not a client of Exante yet, then it is still possible to contact them. One way is by going to their official website and clicking Contact Us Online. Through this button, you can then access the help chat or direct yourself to the Contact’s page, where you can either request a call or leave a comment.

What is the difference between a live and a demo account? 

There are a few differences when it comes to a live and demo account in Exante. Despite the interface and layout being similar, there are two main key differences. A live account allows traders to live trade with real funds on the line, and potentially profit from price movements in the market. Whereas a demo account will only allow for paper trading, as everything is simulated. This makes demo accounts a great way to practice your trading strategies or get used to a broker’s interface and trading platform.

Once you register an account with Exante, you will automatically gain access to a Demo account. Exante’s Demo account offers a virtual 1,000,000 EUR so you can practice your trading skills and try out any strategies without the risk of losing funds. If you wish to access the Live trading accounts, then a few more steps need to be completed. These include filling out a questionnaire, providing the necessary documents either as an individual or corporate trader and then funding your account, which should reach the minimum deposit threshold of your account type.

Is personal information shared with third parties?

As Exante prides itself on providing the most transparent and secure services to its clients, the company stores all personal data on Exante’s internal servers. This means they do not share it with any other third parties. Exante’s procedures and policies also aim to protect the confidentiality and security of their client’s information, including nonpublic personal information. Exante has also developed its trading platform without using any third-party solutions. As a result, the investment firm is committed to its fast and reliable performance, as well as its safekeeping of clients’ personal data. 

As an EU-based investment firm, Exante is also compliant with the General Data Protection Regulation (GDPR). This is a regulation on data protection and privacy in the EU and European Economic Area. All in all, Exanteis strongly committed towards international compliance with any data protection laws, as remaining trustworthy is a cornerstone of Exante’s reputation.